Can I cancel my order?

Once you have placed your order, we will start to process this as soon as we receive it therefore orders are unable to be cancelled.

When will my order be dispatched?

All orders are dispatched within 24 hours after the order is placed.

Can I change my delivery address after I place an order?

To ensure swift shipping, please be sure to include your apartment and/or suite number, if applicable. You are responsible for your order if you enter the wrong shipping address. 

If your order has not been shipped yet, then we can deliver to a different address as per your request. To know further, you can contact us through the 'contact us' form or email support@nikeira.com.

What is the status of my order?

Once you have placed your order, we will send you a confirmation email of the status of your order. Once your order is shipped we will send you another email along with the link to track your order. 

Do you accept returns and exchanges?

 Please go to our Exchange Policy for more details.


How do I contact customer service?